Tuesday, June 30, 2009

Stay Informed About Healthcare Reform

With all the media coverage of healthcare reform, Kaiser Permanente, who does a great job of publishing daily healthcare news summaries as well as other in-depth reports, has 2 sites worth bookmarking.

The first is their Health Reform site that carries up-to-date news about the issues and resources.
The second is a section of that same site that allows you to perform Side-by-Side Comparisons of Reform Proposals put forth by the President, Congressional committees and individual Senators and Representatives. You can also take a particular element, such as financing, or approach to expanding coverage, and compare those across various proposals.

Well worth your time if you want to stay informed and make your voice heard!

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Sunday, June 28, 2009

It Keeps Going . . .

As of past efforts to flood the market and bypass independent surgeons were not enough, FPMG Adventist Health has just hired another breast surgeon in May 2009 that we don't need, but that we will all pay for as we pay her malpractice, benefits and salary. Of course, since they are steering most of the referrals to their own surgeons to bypass independent physicians, it does make sense.

One definition of 'integrated delivery systems' was that they are ways to avoid redundancy. Adventist Health has hired at least 12-13 surgeons that are redundant when there is no wait for the best surgeons in this area. Maybe President Obama needs this information to help cut healthcare costs!

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Wednesday, June 10, 2009

Integrated Delivery Systems - Ethical Issues

I am finally back! I have spent most of the past year researching the impact of an integrated delivery system in my own community on local independent physicians and the on ethical concerns it raises. Both independent physicians and patients are negatively impacted. I am still in the process of submitting the information to the general council of Adventist Health, but will begin posting some of the issues and concerns online.

Part 1 looks at the practice of deliberately concealing the physician network of physicians employed or owned by Adventist Health/FPMG and the ethical concerns of concealment. Part 2 shows the incredible power to completely shift referral patterns to specialists within 3 months in such a massive system. Part 3 highlights how this way of doing business harms independent physicians and patients. Part 4 explores the stated reasons of 'community need' and the reasons that seem to be the motivating factors, market share and revenue. There is also a list of those physicians that are employed or owned by Adventist Health in Central Florida and questions patients should ask to keep THEIR welfare above corporate goals.

Adventist Health is by no means the only system involved in this type of behavior -- which is all the more reason some of these questions need to be raised and brought to light.

What has been YOUR experience in such a system -- whether you are a physician, healthcare professional, patient or other?

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Monday, May 19, 2008

Health Insurance Confesses it Cares More about Itself than Patients

American Medical News (May 19th) reports that major health insurance plans stated clearly that they do not care if they lose members by raising premiums, as long as they increase profits even more.

Financial data from the 1st quarter of 2008 (only 3 months) shows:
  • Aetna brought in over $7.5 billion in revenue with a 3 month profit of over $431 million. (But it was down $3 million from the first quarter of last year)
  • Humana brought in $6.9 billion in revenue and made $80 million profit (actually up from $71 million for the first 3 months of 2007)
  • UnitedHealth brought in $20.3 billion revenue with a $994 million profit (up from $927 million for 3 months of 2007)
  • Wellpoint brought in $15.5 billion with profit of $588 million (sadly it is down from $778 million from the first 3 months of 2007)
This is for THREE MONTHS!!!! January - March, 2008.

According to the article, the CEO of Wellpoint states: "We will not sacrifice profitability for membership".
They will give up members as they raise premium prices to perform better on Wall Street. Ironically they will be doing some of it around the time of Cover the Uninsured Week sponsored by the Robert Wood Foundation to bring attention to the problem of the uninsured -- clearly not a concern for insurance companies. Or UnitedHealth's CEO, Hemsley: "We continue to protect our margins. . . ."

Not only do they not care about patients, they don't care about doctors either. The same Wellpoint CEO, Angela Brady, assures investors that because Wellpoint has market power (mostly through gobbling up other companies), it gives Wellpoint "the ability to lean hard on its network doctors to accept lower reimbursement." (AMNews)

I guess it is business as usual -- massive insurance companies, protected by our elected leaders who fail to call them to task (or upset their apple carts) -- raising costs to patients and creating unfair pay reductions for physicians.

I am a self-employed individual who gets to pay high rates, with a high deductibles and who is often just priced out after a few years with a company because insurance decides as I get older I'm more of a risk -- whether or not I use the insurance! More and more companies are dropping benefits or raising the cost to employees.

Until we have leaders who have the guts and the smarts to address the excess of corporate health insurance greed, we will have growing numbers of uninsured -- not just college kids, not just those close to the poverty line, but middle class Americans -- all of us. And we won't have leaders who step up to the task until patients like you and me make noise and demand it.

Monday, December 31, 2007

Hospital (Dis)Honesty

A recent article on a The Changing Business of Medicine still disturbs me (The Orlando Sentinel strangely requires that you pay for any article over a week old so I can only provide a link to the opening lines). The article is touted on the front cover of the business section as "a new model of medicine' and essentially introduces the Orlando community to some general surgeons now employed by Florida Hospital. Understandably the young surgeons like not having to deal with insurance, overhead, the investment of long hours and all the business-related matters that come with solo or group practice. Their malpractice insurance is paid by the hospitals – no small thing since Florida surgeons usually pay upward of $150,000/year.

One has to ask: why would a hospital pay $150,000 plus salary for 5 surgeons and pay for their office space and all administrative functions? Why would they undermine the surgeons who have loyally supported their hospital and outpatient surgery center?

I don’t think it is concern about patient care, especially when we have so many fine surgeons in the Central Florida area. We are a major city, not a rural area that has no surgeons.

I am concerned about 2 things:
1. that the action, for whatever reason they decided to hire their own surgeons, creates negative consequences for patients and their surgeons.
The general negative consequences are:
a) it undermines those surgeons who DO put up with the hassles of running a practice, dealing with long hours, and usually cannot afford full malpractice premiums – yet who stay in practice because they do care about patients. That includes my own surgeon. And it expects those same surgeons to continue bringing their patients to the hospital and outpatient surgery center while reducing the number of patients they see.

b) it reduces future access and choice for patients. Why would anyone go into surgery with not only the current challenges of malpractice risk and declining reimbursements, but now the fact that they would have to compete with hospitals? If this were the true reason, it reveals the band-aid approach to healthcare issues that tend to make the problems worse instead of better.

c) it creates an unfair competitive advantage for local surgeons since Florida Hospital has the marketing power of it’s 7 local hospitals and the resulting referral network. It also owns all the CentraCare 24 hour centers and major imaging centers. They can funnel patients to their practice.

d) it is potentially a conflict of interest. With a hospital signing a physician’s paycheck, realistically, who will the doctor be most loyal to in a situation where there is conflict between patient interest and hospital interest? What will it mean in terms of necessity and intensity of procedures for patients?

2. My second, and now larger concern is that, whether by deliberate intent or simply by effect, they are being dishonest with patients and the community.

Why would the hospital hire its own surgeons? I could understand it if it were for a very specific focus. For example, if surgeons no longer want to take on-call, or they need surgeons specifically for liver or other transplant teams, or more trauma surgeons for their ER. I could understand it if they needed a couple of surgeons to direct their general surgery residency program.

Yet, when I contacted the hospital, their spokesperson beat around the bush with reasons like “to provide critical services. . .residency . . .access for patients . . . a new blend of community and hospital employed staff . . . .blah, blah, blah -- but most of those reasons simply do not make sense.
• Access for patients is not an issue with so many good local surgeons of all ages and levels of experience.
• Hospital hiring undermines future access and choice for patients.
• Critical services would seem to imply things like on-call, ER, etc., yet I know someone who was referred to the group for a small melanoma, which any surgeon could do. I received a referral to the hospital employed group from one of the hospital’s local women’s centers for a biopsy. When I asked if there was someone in the group who specialized in breast health, I was told that any of them could do it. (By the way, there ARE surgeons in Orlando who specialize in breast care, some of whom are listed as part of the hospital’s own breast care team.)
• A new model of medicine. For what purpose? In the past, hospitals hiring physicians has been a costly enterprise for the hospital. Why is it being resurrected? One reason could be that with the power and size of a hospital, or hospital network, the hospital could negotiate higher reimbursement from insurance companies in ways that an individual doctor or even a small group could not begin to do. Yet it still seems the expenses would eliminate significant profit.

The only reason that makes sense is that they need patients for their residency program and the fact that all of the surgeons are listed as faculty supports that assumption. So, why doesn’t the hospital present the group to the public as the residency program?

My guess is that the ‘practice’ is set up to provide surgical cases for the residents to work with. I could be wrong, but I imagine most surgeons in private practice might be reluctant to have resident involvement with the increased malpractice risk. By the hospital having its own group, it can guarantee those cases and offset some of the expenses of providing supervising physicians for residents by income produced by the doctors in their office and in surgeries done at the hospital and its outpatient center.

And THAT disturbs me even more, not because they have a residency program, but because they are not upfront about it with potential patients in relation to this group of surgeons.

Part 2: Ethical conflict

Monday, October 29, 2007

Insurance Mergers Serve Profits, not Patients

Insurance Merger Serves Profits, not Patients

I just read that insurance giant, WellPoint is aggressively seeking more insurance companies to absorb, further reducing health competition. Both in the past and for the future, their plans also include buying non-profit companies and turning them to for-profit companies. WellPoint’s spokesman, Jim Kappel, says that “We believe we are in an industry suitable for further consolidation."

According to AMNews that reviewed the transcript, Wayne DeVeydt, WellPoint's executive vice president and chief financial officer, stated at a recent conference.

"If you looked at us 10 years ago, the top 10 companies made up 27% [of the market]. Today the top 10 companies make up 54%. I would venture to say that in the next five to 10 years, the top 10 will make up 75% to 80%. So we are far from being done on consolidation.”

I don’t know about you, but I do not want the top 10 insurance companies, who are already squeezing both patients and physicians while they post record profits, controlling 80% of the whole health insurance industry.

This whole scenario only highlights the need for the federal government to change the historical anti-trust exemption given to insurance. Patients and their physicians become helpless against such giants when there is no competition to turn to if you don’t like how they do business. While insurance already controls so much of our healthcare experience, I don’t want to hand them more on a silver platter.

I understand people need to earn livings and create and maintain profitable companies, but it should not be done at the continued unjust expense and burden of patients and the physicians and other health professionals who provide their care. We keep losing the focus of healthcare – the well-being of the patients and the continued ability to provide quality care by professionals.

Start writing your federal senators and representatives to revoke the anti-trust exemption for insurance (, and in so doing take a step toward more ethical health care. (I’ll try to get more up on the website soon about this aspect of anti-trust laws affecting your healthcare.)

A few notes on Wellpoint:
• Former CEO, Larry Glasscock’s total compensation for 2006: $14.5 million (per Indianapolis Star)
The company earned $868 million in the third quarter of 2007, and has earned a total of $2.9 billion for the first 9 months of 2007 (total revenue was $15.23 billion)
• At the end of the third quarter it has 34.8 million members (up 615,000 from the year before) (How is a private practice physician supposed to negotiate against THAT!
• In 2006 a federal judge approved a settlement of two lawsuits that alleged Wellpoint deliberately delayed and denied reimbursements for physician services. They were one of the last settlements in findings against several national insurance companies, pointing to industry wide problems in ethical practice.

• In 2005 WellPoint paid $6.5 billion to obtain the parent company of New York’s Empire Blue Cross Blue Shield

Other insurance profits:
** UnitedHealth’s 3rd quarter profit this year rose 26%
Humana’s 3rd quarter profit rose 90%

Wednesday, October 24, 2007

Personal Injury Litigation by Doctors Offensive

This week a jury in Tampa, FL awarded a 16 year old boy $4 million because a boy in the private school who had harrassed Danny Heidenberg in the past fell on him during a football game at recess and broke Danny's arm. The offender had bullied Danny and others at school and during the game. The reasoning for the lawsuit and award was that his parents had complained before and the teachers had not supervised them enough. Danny has screws in his arm and his attorney claims there is permanent nerve damage in his forearm. And, he should get $4 million dollars because he wanted to be a surgeon when he grew up. Give me a break.

While it is sad that Danny has damage to his arm, in my opinion it does not come close to deserving $4 million. It is not like he just finished medical school and was about to start his career as a surgeon. His injury does not prevent him from working and probably does not prevent him from a career in medicine -- if he even really wanted or continues to want that career. He was 12 at the time of the injury (16 now). He has plenty of time to pursue his life path in a way that is fulfilling and productive for him.

What makes this case even more offensive to me is that both of his parents are physicians. His father is a DO urologist and his mother is an MD fertility specialist. I find it fascinating (and irritating) when physicians, who are always under the gun of malpractice lawsuits themselves, jump at the chance to file their own lawsuits for the ever vague "pain and suffering" theme. I hope neither of Danny's doctor parents have or ever will complain about medical liability.

I can understand wanting to prevent this from happening to anyone again at that school. I understand wanting accountability. I understand frustration and anger. I could understand mediation to facilitate a constructive process and plan of action for both the bully and the school, including restitution for medical expenses. I understand wanting to stand up for and protect your child. But to me, his parents become just like the personal injury lawyers who go for money or revenge. "Let me hurt you to make my point." Nothing constructive happens to change the situation and they have their $4 million award. Personally, I would never, as a potential patient, go to physicians who thought this was the only way they could make a point or seek justice, or who finally feel some satisfaction because they won.

It may not be the case at all, but it reminds me of people who are abused becoming abusive themselves, victims who become victimizers. Is this an example of how the oppression of the malpractice system for physicians creates a situation where those same people use the system to beat up someone else? It also strikes me that they use a system that by its very nature is bullying while presenting as victims of a bully.

The personal injury system is out of control. It is not constructive and only creates more harm. We just had a case in Orlando a few weeks ago of a police officer who responded to a 911 call of a toddler found in a pool suing the family because she slipped in a puddle of water in the house after the mother carried her unconscious child in to the bedroom where she called for help. Fortunately public outcry pressured the officer to drop the lawsuit. In personal injury cases (and in life), the only thing worse than people who exploit a bad situation, who go after personal gain at any means, or who are more interested in punishment and award than constructive change, are the attorneys who encourage them.

I keep thinking that maybe, out there somewhere, there are actually ethical personal injury attorneys. I have no idea where, but I do hold hope. I just wish they, and their associations would hold attorneys accountable for more ethical behavior. Just because their actions may not violate the letter of the law, does not mean they are ethical. We need a major attitude shift in this country -- and maybe in the world -- toward ethical standards of behavior that take into consideration the well-being of all parties involved, not just one. What is fair and just for all involved? I wish we could focus on justice AND a process that results in a better school, or a better medical system, how we use a bad situation to help create a better situation for personal and collective justice. That could create the protection and enhancement of others to come after them so that this kind of thing doesn't happen again.